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Management ~6 min Operator‑style, zero fluff

The 15‑Minute Weekly Ops Meeting (Action, Not Talk)

A short meeting structure that keeps the clinic in control: KPI glance, one blocker, one fix, owners + dates.

How to use this: pick one section, implement it this week, then track the KPI next week. That’s how improvements stick.
Management Pack (PDF) Denial Tracker (XLSX) Get Free Snapshot
Note: Do not submit PHI through the website. Use de‑identified denial categories or high-level operational info.

Agenda (15 minutes)

MinuteWhat happens
0–3KPI glance: rejections, denials, AR 60+, no-show
3–8Biggest blocker + root cause
8–13One fix this week (update SOP/checklist)
13–15Assign owners + due dates

Two rules that keep it effective

  • If it isn’t owned, it isn’t real.
  • One fix/week beats 10 “ideas” that don’t get implemented.

Implementation checklist (copy/paste)

  • Choose the KPI you want to move.
  • Implement one workflow change (SOP + checklist).
  • QA sample 10 items/day for 5 days.
  • Publish a 1‑page weekly report: KPI, blockers, next action.

Educational resource only — not legal/medical/billing advice.